Helpdesk

Welcome to the Woodler helpdesk!

Suggested forms

  • Report a database performance problem in Woodler Helpdesk

    Is database/application slow? This is performance tuning request.

  • Get IT help in Woodler Helpdesk

    Get assistance for general IT problems and questions.

  • Add database to High Availability solution. in Woodler Helpdesk

    Need a HA for your database?

  • Problem request in Woodler Helpdesk

    Report a problem with a database or server.

Powered by Jira Service Management
{"xsrfToken":"717ea1ca48ff9225ef1da029f29e3c2fd9b969f8_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/344dae24-d4ea-4628-ac72-5f5e618fddf2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBhZDM1MC01MmQ5LTQxMTUtYjY2ZS1lMzA1ZTczYzJmZmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM0NGRhZTI0LWQ0ZWEtNDYyOC1hYzcyLTVmNWU2MThmZGRmMiI6WyJyZWFkIl19LCJleHAiOjE3NTA3NzQ5NzgsIm5iZiI6MTc1MDc3NDM3OH0.RRtj7Jvna2UI9hcir2CfCcCrTLbKMNtIasuikIV-jkI&client=4c0ad350-52d9-4115-b66e-e305e73c2ffc&mode=fit","logoId":"344dae24-d4ea-4628-ac72-5f5e618fddf2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Woodler helpdesk!","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Woodler helpdesk!","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f48100","helpCenterTitleColor":"#130909","bannerMediaApiUrl":"https://api.media.atlassian.com/file/eaa131ba-7232-4aee-b889-0d93caff42ca/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBhZDM1MC01MmQ5LTQxMTUtYjY2ZS1lMzA1ZTczYzJmZmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhYTEzMWJhLTcyMzItNGFlZS1iODg5LTBkOTNjYWZmNDJjYSI6WyJyZWFkIl19LCJleHAiOjE3NTA3NzQ5NzgsIm5iZiI6MTc1MDc3NDM3OH0.xhm41-ZqOZgeYQZSUswfaN6ajMuNAM4_g0FiUPOxkPQ&client=4c0ad350-52d9-4115-b66e-e305e73c2ffc&height=300&mode=fit","bannerMediaApiFileId":"eaa131ba-7232-4aee-b889-0d93caff42ca","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=woodler","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"717ea1ca48ff9225ef1da029f29e3c2fd9b969f8_lout","baseUrl":"https://woodler.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://woodler.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c0ad350-52d9-4115-b66e-e305e73c2ffc","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2d7208a699214dcc8e75567b3ed3abfe","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}